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Purpose of Position

Act as the local operational point of contact for the Chicago office, ensuring employees receive a seamless workplace and technology experience while connecting the Americas region with Awin's global support teams. The role combines office operations, employee support, equipment logistics and workplace coordination to create a productive, well-organized and welcoming office environment.

Please note: This position requires regular in-office presence in our Chicago office.

Key Tasks

• Organize the full day-to-day operation of the office and coordinate service providers, including Facility Management, Catering, Cleaning, and other workplace partners.
• Create a positive, welcoming, and productive workplace environment for employees, guests, and clients, providing a friendly and service-oriented experience both in person and by telephone.
• Oversee occupational health and safety matters, ensuring compliance with local regulations and company standards.
• Coordinate office-related projects and support global office management initiatives where required.
• Carry out other office management and administrative duties as required to ensure the smooth running of the office.
• Act as the local liaison between Americas employees and Awin’s global support and enablement teams regarding internal IT-related matters, coordinating with internal and external vendors as required.
• Coordinate onboarding and offboarding activities for local employees, including workspace and equipment arrangements.
• Manage equipment logistics, including provisioning, shipping, recovery and storage of company assets.
• Perform asset management and inventory control activities, ensuring records remain accurate throughout the equipment lifecycle.
• Provide basic first-line technology support and coordinate escalations through established global support processes.

Skills & Experience

• At least two years of professional experience in a service-oriented role, such as an office, hospitality, hotel, or similar environment.
• Good working knowledge of Microsoft Office
• Above-average client and service orientation.
• Professional communication with external and internal clients at all levels.
• Strong organizational skills and excellent time management.
• A proactive approach and a high level of motivation.
• A very high level of reliability, results orientation, and a strong focus on quality.

Our Offer

• Flexi-Week: We prioritise your mental health and wellbeing by offering you a four-day Flexi-Week (with one lighter or completely disconnected day per week) at full pay, with no reduction to your annual holiday allowance.

• Flexi-Office: We offer an international culture and flexibility through our hybrid working model, designed to foster collaboration, trust, and autonomy.

• Work Expense Contribution & Remote Working Furniture: You will receive a monthly allowance to cover part of your running costs, as well as a furniture package to support you in setting up a comfortable workspace at home.

• Medical & Life Insurance: Comprehensive health, vision, and dental coverage, along with life insurance protection for you and your family. We offer comprehensive premiums for health (CareFirst BlueCross BlueShield of Maryland), dental, and vision which are 100% covered for the employee and 50% for spouses with eligibility on the first of the month after hire date.

• 401(k): We contribute regularly to support your long-term retirement savings.

• Paid Vacation & Time Off: Competitive personal time off as well as sick days. We also offer a variety of different paid special leaves as well as various maternity/paternity for expecting parents

In addition, you’ll benefit from our global offering, including health and wellbeing initiatives, learning and development via Awin Academy, and peer-to-peer recognition programmes.

Compensation Range: $55k - $63k/annually

Established in 2000, Awin is proud of our dynamic, social and inclusive culture.

Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.

Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.

Awin is part of the Axel Springer group. Learn more at axelspringer.com/en/, and explore the Axel Springer Essentials here: axelspringer.com/en/inside/the-essentials-what-we-have-adapted-and-why

Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.